Technical Service
We provide technical support in the field and in the laboratory, from installation to periodic maintenance of your instruments.
SERVICE SCOPE
We are with you after the sale
The Ligant technical service team consists of specialists who know the technical requirements of the brands we represent in installation and commissioning, periodic maintenance, calibration and troubleshooting.
You can submit your service requests by phone, email or the contact form, and schedule a field visit or laboratory maintenance appointment based on your instrument's brand and model.
Our service process
A service request is created with the instrument brand/model and fault details.
The technical team evaluates the request and determines the required spare parts and timing.
Installation, calibration or troubleshooting is carried out on the scheduled date.
The work performed and calibration results are reported and delivered.